FAQs

How do I bid for a vehicle?

To bid for vehicles you will be required to register using a valid email address and telephone number. After registration is completed, you can bid for any vehicle that you want.

How will I know when new vehicles are listed?

Once registered we will contact you via email to visit our website and view the vehicles available for auction.

Is there a bidding fee?

Yes. A bidding fee of ksh 1,000 will be charged before you are issued with an offer letter.

How will I know if my bid is successful?

Once the bidding window closes you will be notified if your bid was successful.

If I am the highest bidder can I be financed?

Yes, the Bank offers financing subject to you qualifying for a loan.

Can I bid for more than one vehicle?

Yes, you can bid for as many vehicles as you like.

How Do I know I was the highest bidder?

You will be contacted via email if you are the highest bidder.

How Do I make payment once my bid is accepted?

All payments will be made directly into an account provided by the Bank. All payments are to be made directly into Co-operative Bank account that will be provided in your offer letter. Do not make payment to a third party.

WHAT ARE THE TERMS AND CONDITIONS OF SALE?

1. Vehicles are sold ‘As is, Where is’ basis
2. Any offer received after bid closing date as captured in the advert will NOT be considered
3. An offer letter shall be issued to successful bidders subject to payment of a non-refundable fee of Kshs. 1,000/= (bidding fee).
4. The bidding fee is to be paid within 1 hour after being contacted.
5. A successful bidder will be required to pay the bid amount in lump sum within 24 hours after receipt of the letter of offer.
6. All communications will be done through email provided by the bidder.
7. Viewing of the motor vehicles to be done at the specified storage yards before placing a bid.
8. Multiple bidding on the same vehicle will not be allowed.
9. Bidding to be done online only via https://vehiclesales.co-opbank.co.ke